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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (210) 494-3436

"Today was a very sad day for us. We had to make a very difficult decision to put our Angus to sleep. I want to thank Jeremy, the young lady he was training and Dr. Jones for your compassionate hearts. From the moment we arrived Jeremy took such great care of Angus and us. Young man thank you, you were amazing. You have the heart and who we all need in times like these. You were a blessing and helped us along all the way through this tough time. The young lady you were training, I'm sorry I did not get her name, she was so so sweet too. You took such good care of our boy and us. You're going to be perfect, your animal patients will love you. Both of you have such caring hearts. Dr Jones thank you for your honesty and kind compassion. You are an excellent veterinarian. Sometimes we just need your help to help us make a difficult decision. You were gentle and so caring. Thank you all again for your kind, loving hearts. I'm certain Angus will know how well he was loved by us and you all in his last moments. God bless you all - Jeff and Denise Talbot"

Denise U.

(210) 494-3436 Appointments
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